Welcome to Belltech Services

Technical writing and training specialists providing accurate, usable and cost effective solutions.

Consultants to the following industries:

  • Hydrocarbons: LNG, oil and gas production
  • Refineries: Hydrocarbons, metals, chemical
  • Mining
  • Power Generation: Power stations, steam systems, turbine and diesel generators
  • Utilities and support systems
  • Water treatment
  • Support groups: Operations, maintenance, engineering

Available for assignments in:

Australia, New Zealand, Asia Pacific, United Kingdom, United States of America & Western Europe

About Us

Gary and Sue Bell established Belltech Services in 2005. Since then we have continued to provide a range of specialist and cost effective technical writing and training solutions to industries within the resource sector.

We are based in Hervey Bay, on Queensland’s Fraser Coast, and well located to service Australian and overseas clients.

Gary Bell

Lead technical writer, trainer and assessor

Gary has worked in Australia’s resources industry as a mechanical tradesman, field and control room operator, workplace trainer, assessor and technical writer since 1980 and is well placed to understand the fundamentals of many processes.

Gary’s experience working in heavy industry matched with qualifications of Graduate Diploma of Technical Communication, Diploma of Process Plant Technology and Certificate IV Training and Assessment underpins Belltech Services’ claim of being a specialist company.

Sue Bell

Business manager, assistant technical writer and editor

Sue’s various management and support roles include business administration, budgeting and forward planning, account reconciliation, marketing, promotion and client liaison.

Products & Services

Technical Writing

We are technical writing specialists and place emphasis on concision, clarity, accuracy and usability. We can deliver technical information your personnel will use and understand.

We can:

  • Design optimum methods of communicating information
  • Develop new technical documents
  • Edit, revise and rewrite existing documents
  • Make technical information usable

Check Usability of Existing Documents

Many businesses expect their personnel, as part of their role, to produce critical and important technical communication.

As good as some technicians, operators and engineers are, very few are trained and qualified technical writers or communicators.

This may result in documents much bigger or more complex than they need to be. Untrained writers can unintentionally introduce problems into documents such as wordiness, complex and ambiguous information, poor layout, poor use of words, description errors, omitted, missing or assumed information.

The downside of poorly written information is the added cost to business caused by mistakes, rework, unused documents or procedures, process excursions, compromised safety, process or facility shutdowns etc.

At Belltech Services we understand document structure, design and the best way to convey information so users understand what you are trying to say.

We can review your documents and provide a detailed report on their quality, usability, vulnerability and recommend solutions to potential problems.

Training Courses

Preparing employees when they become involved in the workplace makes good business sense regardless of whether it is a first-timer new to the business or a seasoned employee doing refresher training.

Belltech Services specialises in process and workplace training.

We can provide and facilitate our own courses such as:

  • Process Safety Awareness
  • Fundamentals of Process Isolation
  • The Basics of Technical Writing

We can also develop (and if required, map) operator training modules, workbooks, assessments and other resources you might require for competency assurance.

Ask us how we can help you with your training needs.

Training & Assessment

Competency Assurance and Development

Trained and competent personnel in your workplace can have a positive affect on the viability and safety of your business.

Ensuring personnel are competent requires a structured program of training and assessment.

We understand training, assessment and competency development. Our knowledge of process operation and functionality is the foundation of our ability to design, write and develop training and assessment resources specific to your facility and business needs.

Do you need assessments to complement your training resources?

We have the experience and know-how to write and map assessments and assessor instruments / answer keys. Our assessments are easy to understand, use and professionally presented.

Process specific workbooks and training resources

Process specific workbooks and training resources are resources specific to your facility and processes. We design, develop and write them after meeting with your representatives and determining the type of resources you need.

These are not an off-the-shelf product; the end product is high quality training and competency development resources.

  • Specific to your processes, plant, equipment and systems
  • Specific to your safety and hazard concerns
  • Specific to your employee and your business requirements

The foundation of our products is our ability to produce accurate and usable resources supported by our experience of over 25 years working in various industry sectors.

Our emphasis is on accuracy, usability and quality.

Consulting services

Engaging Belltech Services in a technical writing or competency consulting role could be a cost-effective option for your business.

We can perform the following roles:

  • Technical writer
  • Workplace trainer and assessor
  • Training coordinator
  • Assist with operational requirements such as mentoring

You can benefit from using our consultancy service by having full and immediate use of our experience, knowledge and capability to improve or add value to your organisational efficiency.

Contact Us

Belltech Services Pty Ltd
Dundowran Beach QLD 4655, Australia

Gary Bell
+61 427 753 846

Sue Bell
+61 417 753 846

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